How to set up new email account in Microsoft's Outlook Express (Ver 5 & 6)

The following is a general guide to setting up Microsoft’s Outlook Express versions 5 and 6 to enable you to send and receive emails.

You will have been given all the email information in a separate email, and should look something like the following.

email address:	joeydoe@my-domain-name.com
SMTP server	auth.smtp.oneandone.co.uk
Account type:	Mailbox
Mailbox name: *	pt8490925-13
Password:	password
POP server	pop.oneandone.co.uk

* Mailbox name is the same as the username

You must wait at least 3 hours before trying to access your mailbox after it has been set up.

Note: - Identities The ability to create separate Identities is a powerful and constructive element in Microsoft’s Outlook Express. If you are on a multi-user PC and require private settings for your email account, then creating an Identity will enable you to do so. These are customised settings you can have under separate names in Outlook Express. The ability to create Identities can also be used to access each different mailbox you have separately (although all can be accessed within the same identity if required).

First part of email setup procedure

Step 1

Having Outlook Express loaded, from the main window you will be able to set up Outlook Express to send and retrieve mail from your new email account. Click on "Tools": "Accounts" to enter into this set-up process.




Step 2

Here a pop-up screen will appear, with 4 tabs - "All", "Mail", "News", and "Directory Service" - Click on the second of these tabs - "Mail" - click on "Add" then click on "Mail".




Step 3

The display name is the name that will appear in the "From" field every time you send an email. In the available space, enter the name you wish to appear (for example purposes we will use the name "Joey Doe") and then click on "next".




Step 4

This step requires you to enter the email address you are configuring this account for. Click on the radio button "I already have an email address I'd like to use". In this case, the account is being configured for joey doe at the company my-domain-name.com, hence the email joeydoe@my-domain-name.com. Type in the name of the email address you are configuring (e.g. joeydoe@my-domain-name.com) and click on the next button.




Step 5

Sending and retrieving mails requires the use of email servers. For your email account, the Incoming mail server is a "POP3" type of server, this is the default server selected in Outlook Express, however if this drop down menu option has been changed click on it and change it to POP3.

In the next two boxes, the addresses for the incoming and outgoing mail servers are required.

The incoming mail server address is : pop.oneandone.co.uk
The outgoing mail server address is : auth.smtp.oneandone.co.uk

Click on next to proceed to the next page.




Step 6

Here you must have your email username (username= mailbox name and will start with "pt") and password for the account you are configuring ready.

Enter your username and password details. It is up to if you wish for the system to remember your password or if you want to renter it every time accessing your mail. Click next to proceed to the next step.




Step 7

You are done! You account is now fully configured and ready to start sending and receiving mails using Microsoft's Outlook Express software.

Click on "Finish" to end the first part of the set-up procedure.

Second part of setup procedure

Step 8

Open your Outlook Express mail program, go to the top menu bar and click on “tools” and then on “accounts”



Step 9

The next window that appears shows you the accounts that you have setup in your Outlook Express. Click on the “mail” tab at the top of the window and then on the account that you want to edit, usually this shows as “pop.oneandone.co.uk”, click on that and then click on the “properties” button to the right of the window (as highlighted below).



Step 10

In the next window, click on the “servers” tab on the top of the window click the box labeled
“my server requires authentication”, ensure the tick appears in this box. Once this is done, click the “settings” button to the right of this check box.



Step 11

Outlook Express should by default have the check box “use same settings as incoming mail server”, if this is already checked leave this as it is and press “ok”, otherwise click this make sure it is checked and then click “ok”.



Step 12

The update for the mail settings has now been completed, click on the “apply” and then “Ok” button to complete the change, close the “accounts” window and you are now ready to send and receive emails using your new email account.